Question 1

Which chip size to pick?

Accepted Answer

We offer two chip cutout sizes:Small: 11 × 8.5 mm (0.43" × 0.34")Big: 14 × 13 mm (0.55" × 0.51")Not sure which one fits your card? Just send us a photo of your card with sensitive info covered, and we’ll help you choose the right size.

Question 2

What is the status of my order?

Accepted Answer

We process and ship your order as soon as possible:Once shipped, you’ll get a confirmation email with tracking information.Delivery times depend on your location.If your order is delayed, just reach out — we’re here to help!

Question 3

How long does shipping take?

Accepted Answer

Orders are shipped within a few days. Delivery takes:Germany: 1–3 business daysEurope: 3–5 business daysUSA: 6–10 business daysRest of world: 14+ business daysIf your order hasn’t arrived after the estimated delivery time, please contact us - we’ll be happy to assist you and send a replacement if needed.

Question 4

Can I edit my order?

Accepted Answer

If you need to update your order, please contact us as soon as possible.If you forgot to upload an image, please upload it here in the chat. Be sure to include:Which image(s) you'd like to useHow many times each image should appear (if applicable)Which size sticker (Small or Big) you want for each imageOnce we have everything, we’ll process your order right away!

Question 5

Which chip size to pick?

Accepted Answer

We offer two chip cutout sizes:Small: 11 × 8.5 mm (0.43" × 0.34")Big: 14 × 13 mm (0.55" × 0.51")Not sure which one fits your card? Just send us a photo of your card with sensitive info covered, and we’ll help you choose the right size.

Question 6

What is a Card Sticker?

Accepted Answer

Our Card Stickers are premium vinyl decals created to help you personalize your credit, debit, or membership card quickly and easily. Each sticker is cut to fit the standard card dimensions and  protect your card while enhancing its appearance. Whether you want to showcase your style, promote your brand, or simply make your card easier to identify, a Card Sticker is the perfect solution. They’re durable, easy to apply and remove, and leave no sticky residue behind, making them ideal for both temporary and long-term use.

Question 7

Do you need my card?

Accepted Answer

No - we never need or ask for your physical card. You simply select or upload your preferred design and apply the sticker to your card yourself at home. This keeps the process safe, secure, and private.

Question 8

Will it fit my card?

Accepted Answer

Yes - our stickers are specifically designed to fit all standard-sized credit cards, debit cards, and membership cards. They align perfectly with the chip, magnetic stripe, and embossed numbers so your card remains fully functional.

Question 9

How do I apply it?

Accepted Answer

Applying the sticker is quick and easy:Clean the surface of your card thoroughly to remove any dust or oils.Peel off the backing from the sticker.Carefully align it with your card and stick it on.Smooth out any air bubbles with your fingers or a soft cloth.You can complete the process in under a minute!

Question 10

Can I remove the sticker?

Accepted Answer

Yes - our premium stickers can be easily peeled off at any time without damaging your card. They remove cleanly and won’t leave any sticky residue behind.

Question 11

How long does it last?

Accepted Answer

Our stickers are made from durable, high-quality vinyl that can withstand everyday use. With normal handling, the sticker will stay looking fresh and intact for months, resisting scratches and fading over time.

Question 12

How long does shipping take?

Accepted Answer

Orders are shipped within a few days. Delivery takes:Europe: 3–5 business daysUSA: 5–8 business daysRest of world: 10+ business daysIf your order hasn’t arrived after the estimated delivery time, please contact us - we’ll be happy to assist you and send a replacement if needed.

Question 13

I didn’t receive an confirmation email?

Accepted Answer

If you haven’t received an confirmation, please check your spam or junk folder first. If you still can’t find it, contact our support team with your name and any details about your order - we’ll look it up and send you a confirmation right away.

Question 14

What happens if my order arrives damaged?

Accepted Answer

We take great care in packing your order, but if it arrives damaged, please contact us immediately. Send us a photo of the damage along with your order details and we’ll arrange for a replacement as quickly as possible.

Question 15

Can I edit my order?

Accepted Answer

If you need to update your order, please contact us as soon as possible.If you forgot to upload an image, please upload it here in the chat. Be sure to include:Which image(s) you'd like to useHow many times each image should appear (if applicable)Which size sticker (Small or Big) you want for each imageOnce we have everything, we’ll process your order right away!

Question 16

What payment methods are accepted?

Accepted Answer

We offer a wide range of secure and convenient payment options so you can choose what works best for you. Here are the payment methods we currently accept:Credit & Debit Cards:VisaMastercardAmerican ExpressMaestroUnionPayShop Wallets:Shop PayApple PayGoogle PayPayPalLocal Payment Methods:BancontactBLIK EPS iDEAL Klarna Pay LaterMobilePayAll transactions are processed securely, and your payment information is encrypted and protected. If you need help with a payment or have any questions about these options, feel free to contact us anytime!

Question 17

Is it safe to shop on Pettypurse?

Accepted Answer

Yes - shopping on Pettypurse is completely safe. We use secure, encrypted connections and trusted payment processors to ensure your personal and payment information stays protected.

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